
Latest
Mar
23

Who determines your success?
At the end of 2012, Customer.io was running on fumes. Our revenue was $2500 a
month and growing. We&
1 min read
Mar
09

How Change Happens
> Most people overestimate what they can do in one year and underestimate what
they can do in ten years.
1 min read
Mar
07

Doing things the wrong way
Companies are lining up to do business with my friend's company. He has a sales
person handling inbound
1 min read
Feb
25

Don't compare yourself against exceptions
The real competition, the way you get better, is by competing against yourself and where you are today.
1 min read
Feb
11

Are you an "A" Player?
Being an "A" player is contextual and not a reflection of someone's worth.
2 min read
Aug
29

Things I've learned - Disagree and commit
Make decisions quickly by pushing them down to the people responsible for executing
2 min read
Aug
15

Duct Tape vs Building Systems
Your approach needs to change as you scale
2 min read
Aug
07

Building a remote company
Downsides you should know about before jumping in
3 min read
Jul
06

Things to make your life better that don’t cost money
Small changes can have big quality of life improvements
2 min read
May
08

Don't make the sales mistakes we did
We took the long way around to appreciating the value of sales.
3 min read