
Latest
23
Mar

Who determines your success?
At the end of 2012, Customer.io was running on fumes. Our revenue was $2500 a month and growing. We&
1 min read
09
Mar

How Change Happens
People are impatient for things that have a slow burn. The progress when you're learning a language or
1 min read
07
Mar

Doing things the wrong way
Companies are lining up to do business with my friend's company. He has a sales person handling inbound
1 min read
25
Feb

Don't compare yourself against exceptions
The real competition, the way you get better, is by competing against yourself and where you are today.
1 min read
11
Feb

Are you an "A" Player?
Being an "A" player is contextual and not a reflection of someone's worth.
2 min read
29
Aug

Things I've learned - Disagree and commit
Make decisions quickly by pushing them down to the people responsible for executing
2 min read
15
Aug

Duct Tape vs Building Systems
Your approach needs to change as you scale
2 min read
07
Aug

Building a remote company
Downsides you should know about before jumping in
3 min read
06
Jul

Things to make your life better that don’t cost money
Small changes can have big quality of life improvements
2 min read
08
May

Don't make the sales mistakes we did
We took the long way around to appreciating the value of sales.
3 min read