Latest

Aug
22

Renting an office in Manhattan vs San Francisco vs Portland

All things being equal, San Francisco is the top place to be if you’re in tech. New York is
1 min read
Jul
16

Verizon made an enemy tonight

On a flight back to New York I read Level 3’s assessment of the latest round of the Netflix
3 min read
Jun
13

Stream the World Cup on your TV if you don't have cable

It’s the World Cup! ESPN, the broadcaster with the rights in the US has a streaming service. However, try
3 min read
Jan
22

Startup founders: What do you do to unwind?

Last night I asked twitter what startup founders do to unwind: Startup founders: What do you do to unwind? I
4 min read
Jan
02

Who owns your data?

That’s the question I keep coming back to in the decisions I make, both personally and for Customer.io.
2 min read
Dec
21

What to do when your brain gets too full

I wanted to share a technique with you that has helped me tremendously. Once every few months do a brain
1 min read
Nov
23

Lessons from 2 months of remote working

When you run your own company, you make the rules. You decide how you spend your money. You decide the
5 min read
Aug
30

The sooner you ship, the sooner you grow

The magic of recurring revenue software businesses is that your monthly recurring revenue will increase over time. Yes, there are
2 min read
Aug
25

The State of Static Sites in 2013

I’ve been a grateful user and big proponent of static site generators for the past few years. My process
4 min read
Aug
24

Take your company on a retreat

It’s easy to get bogged down in regular routine. Your team wakes up and deals with the crises of
4 min read